Dubai Commercity | Dubai
Dubai Commercity | Dubai

About Us

Dubai CommerCity operates as the MENA region's first and leading Free Zone dedicated to e-commerce. The purpose-built development capitalizes on the exponential boom that e-commerce and online retailers have seen over the last several years in the UAE. Comprising of three clusters, business, logistics and social, Dubai CommerCity provides an all-in-one e-commerce hub.

The Free Zone is situated in Umm Ramool area in Dubai and provides a gateway between East and West. It is around $1 billion investment and spans across 2.1 million square feet. Strategically located next to Dubai International Airport, the Free Zone is specially designed to enable fast e-commerce fulfilment across the region. Proximity to the airport offers short delivery lead times for international imports and exports and is one of the key advantages for e-commerce businesses in delivering the best online shopping experience to their customers.

Furthermore, Dubai CommerCity provides end-to-end company formation and business set-up solutions tailored to the needs of the businesses. The Free Zone also offers unique consultation services including e-commerce strategy development, guidance on e-commerce regulations in the region, tech development, performance marketing and content services among others.

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Our Facilities

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The Offices

The offices are located in the Business Cluster, which includes 12 office buildings with a total built-up area of 443,830 sqm. The cluster features modern buildings and landscapes within the interior and exterior areas to provide customers with the latest facilities and an environment that promotes constant engagement, including state-of-the-art co-working spaces and offices for rent.

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The Warehouses

With a total built-up area of 52,606 sqm, the warehouses located in the Logistics Cluster consists of dedicated warehouse units of different sizes to suit e-commerce business needs and a shared multi-client warehouse operated by our partners. The cluster offers end-to-end warehousing services including order management systems, streamlined customs clearance processes, and last mile delivery services from the bonded warehouse directly to the consumer. The cluster is designed with rooftop PVC solar panels for generating clean energy.

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Dining and Leisure

Dining and Leisure is located in the Social Cluster, which is the heart of Dubai CommerCity. It houses a range of luxury restaurants and cafes, non-bonded multi-purpose exhibition halls and vibrant facilities that meet the expectations of e-commerce companies looking to establish their presence in Dubai and the UAE.

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Our Services

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Business Setup and Customs Support

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E-commerce Strategy Consulting


E-commerce Technology Platform and Services


Warehousing and Last Mile Delivery

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Digital Marketing & Customer Analytics

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E-commerce Business Support Services


Dubai CommerCity offers a unique platform for e-commerce businesses to take unprecedented advantage of the growing e-commerce opportunity in the region. Other than the special e-commerce licenses, pre-negotiated partnerships, strong ties with other government authorities, and flexible price structures, the on-site presence of e-commerce ecosystem players provides a solid foundation for any start-up or already established e-commerce venture.

Dubai CommerCity provides a comprehensive turnkey e-commerce solution and tailored e-commerce enablement services, offered by industry specialists, taking your business to new heights. You can have your e-commerce business setup with us, and we will provide you with the stimulating environment your business needs to thrive in the UAE. Whether it is setting up your e-commerce business strategy or your online store, your warehouse logistics and last mile or your localization strategies, Dubai CommerCity is your full-service e-commerce partner offering turnkey 'e-commerce in a box.'

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Our Leadership

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H.E. Dr. Mohammed Al Zarooni

Director General - DAFZA

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Ms. Amna Rashed Lootah

Board Member, Dubai CommerCity

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Mr. deVere Forster

Chief Operating Officer

Contact Us


Book a site tour of the MENA region’s leading e-commerce enabler between 7:30 a.m. to 3 p.m. on weekdays. Email or WhatsApp us today.

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